SHIPPING & RETURNS
Currently we ship within the U.S. and Canada
U.S. Shipping
We offer flat-rate USPS standard shipping, with expedited shipping options available at checkout.
Complimentary U.S. standard shipping on orders $150+ before tax.
Most orders ship within 1–3 business days. Made-to-order pieces may require up to 10 business days before shipping; when applicable, the expected timeframe will be noted on the item’s description page.
Please note that expedited shipping applies to carrier transit time only and does not shorten order processing or made-to-order production times.
Once your order is on its way, you’ll receive an email with tracking information. Delivery times are estimates and occasional carrier delays may occur once a package is in transit.
We ship to U.S. residential addresses and PO boxes. Please double-check your shipping address at checkout to ensure your order reaches you without delay.
Canada Shipping
Shipping to Canada is available at rates calculated at checkout. Delivery times vary by destination, and any applicable duties, taxes, or import fees are the responsibility of the recipient.
Lost or Damaged Packages
If your package appears to be lost in transit or arrives damaged, please contact us and we’ll be happy to help determine the next steps.
RETURNS
We hope you love your Heir Apparent purchase, but if it’s not quite right, we accept returns under the following guidelines:
Within 7 days of delivery: Eligible items may be returned for a refund to the original form of payment.
After 7 days and within 30 days of delivery: Eligible items may be returned for store credit.
All returned merchandise must be in new, unworn condition and returned in its original packaging.
To initiate a return, complete the return request form below within the applicable return period. We’ll provide a prepaid USPS return shipping label for your convenience. A $10 return shipping fee will be deducted from your refund or store credit. Original and expedited shipping charges are non-refundable.
Once your return is received and inspected, we’ll process your refund or store credit as quickly as possible. Refunds may take up to 7 business days to appear on your account, depending on your financial institution.
Final Sale: Items specifically marked “final sale” are not eligible for return or store credit. Promotional discounts applied to otherwise eligible merchandise do not make an item final sale.